Important Notice – Severn Trent & Hafren Dyfrdwy

We are very happy to announce that from 01 July 2018, Hafren Dyfrdwy and part of Severn Trent’s networks will be protected via LSBUD. 

Severn Trent is bringing together all of its Welsh customers into a single company called Hafren Dyfrdwy, which will incorporate all the customers in Wales previously served by Severn Trent and Dee Valley.

The assets registered on LSBUD will include all the networks managed by Hafren Dyfrdwy, being a combination of water and sewerage networks in Mid and North Wales.

Of the Severn Trent networks in England, those in the Chester area will be registered, whilst the Midlands area will be continue to be managed by the Severn Trent GIS Team. Any searches within the Midlands area will be shown as being in Severn Trent’s area on the Blue List.

There are differing arrangements for those that need to pay for their enquiry responses and these will be shown accordingly for each enquiry.

The LSBUD Helpdesk Team are available via email, telephone and online chat if you have any queries.


LSBUD Privacy Policy Update 2018

As you will no doubt have heard, the new General Data Protection Regulation (GDPR) comes into effect from 25 May 2018. The GDPR helps highlight what companies do with individuals' data and how they manage it. 

LSBUD has reviewed its Privacy Policy so please take a few moments to go through our new Policy which is available by clicking on the Privacy Policy found at the bottom of the page.


Welcome TATA Communications

LSBUD is pleased to welcome TATA Communications as the newest asset owner to join the LSBUD service from 1st February 2018. 

At the heart of your digital transformation lies their Tier-1 network. TATA Communications deliver over 25% of the world’s internet routes, while over 70% of the world’s mobile operators already use their network to connect to customers.

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